OUR STORY

Our Story

Established in 2003, TLCU (formerly known as TLC Unlimbited) is widely known as Western Australia’s leading prosthetic clinic. Our priority is our clients’ care and wellbeing throughout the process of delivering world class prosthetic devices, rehabilitation programs and orthotic solutions. We are a team renowned for outstanding customer service, providing personalised care that best suits each client’s needs and lifestyle goals. We enjoy working with a variety of clients and pride ourselves on our laid back approachable attitudes that makes client communication easy.

What do we do?

At TLCU we help breakdown and implement complex prosthetic and orthotic processes, ensuring client satisfaction throughout the duration of your treatment.

Our team will work through the tough questions, helping you set goals and methods to achieve them. Whether it be initial client meetings, prosthetic or orthotic device implementation or monitoring your progress post-surgery,
our team is here to support you every step of the way.

We value our client’s input and welcome feedback to improve our services.

We are committed to:

Tailoring each solution to each client’s specific individual requirements.

Improving our client’s knowledge and understanding of their condition.

Ensuring every individual is treated with respect and feels confident with their treatment plan.

Our Purpose

  • We are committed to assisting our clients both physically and holistically through their amputation journey and life beyond. This ensures we maintain our role as a professional, innovative and supportive prosthetic and orthotic market leader in Western Australia.

  • At TLCU we’re committed to providing excellence in care and information in a comfortable yet professional environment.

    Over the duration of your care with us we promise to treat you with respect and dignity as we work alongside you to complete mutually set goals, to maintain and improve your mobility. Our practice uses a client centric approach supported by honest, supportive and trusted team members. Our dedicated team will use experience and skills to create unique treatment plans as well as prosthetic and orthotic solutions, ensuring quality outcomes for life.

  • We design and implement medical devices and services to meet the specific needs and challenges that each client faces to support the best lifestyle outcomes.

  • We offer advice, support and information from the first review, final fitting and beyond. Our team utilise their expertise and industry experience to recommend and fit each customised prosthesis.

  • TLCU provides accommodating, supportive and friendly staff who are constantly setting out to fully satisfy every client’s needs.

“Our philosophy at TLCU is, all we do, we do as a team. Even if you don’t see me or another
team member we will all have had some input in providing for you. As Owner and Director of
TLCU my goal is to give back to the clients we serve and the people of Western Australia.”

Mark Hills – Owner and Director

Our Team

Director and Clinical Prosthetist Mark Hills and the TLCU team are committed to building a people focused service that provides
professional health care in a relaxed and comfortable environment. Mark has a vision for TLCU to be a holistic service, not only delivering
the best in prosthetic and orthotic care, but also to provide easy access to the expertise and advice of other key health care professionals.

CHANGING LIVES